IT Support Services

Today’s information technology and operational environments are constantly evolving. With the emergence of instant and constant communication needs, flexible schedules, and remote access, government agencies are confronted with many challenges surrounding their IT initiatives. They are tasked with new functional requirements, as well as greater collaboration and communication responsibilities. The burden of keeping up with these changes can be overwhelming.

GWA provides comprehensive IT support to organizations facing these challenges. We provide Computer Technical Support, Software and Hardware Support, IT Asset Management, and Telecom Services. These functions are the backbone of every government solution –- supporting finance, operation, and management functions. With GWA’s help, organizations can meet the diverse IT needs of its internal and external stakeholders.

GWA has worked with the Department of Defense (DOD) and the Naval Medical Hospitals to provide information technology infrastructure support. This included hardware and desktop installations, diagnostic tests, IT deployment, patch cable installation, backup and restore, networking, legacy system removal, security and administration support. For DOD, GWA facilitates the intelligence communities’ ability to share knowledge on a secure global network. We provide applications, user assistance, messaging, storage, and enterprise system management. GWA also provides technical documentation to its clients to act as future reference. Additionally, GWA provides strategic planning, program support and engineering analysis to its IT support clients.

Together our suite of IT support offerings provide a full array of services needed to implement, maintain, or transform any information technology environment.